FAQ & policy

Good to know

How tall is the tree?
The installed display is approximately nine feet tall.
Where can it be used?
Outdoors only, including on uneven surfaces.
Who handles the display?
Customers handle takedown and storage using the included storage straps. Install it yourself or request installation for $50 per tree when ordering.
What color are the lights?
The LEDs are bright white, although bright-white LEDs may photograph blue.

Please Note

This display is for outdoor use only. Use the online installation instructions, or request installation for $50 per tree with your order. You handle takedown and storage. No warranty is offered, but if you run into a problem, please get in touch—we may be able to help.

• No cancellations or routine refunds.

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